Big Stories: November, 2017   
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  Oregon Business Journal
  P.O. Box 93
  Salem, OR 97308
  (503) 365-9544

Full November 2017 Issue * Salem Weather * Past Issues * About Us * Ad Rates * Contact Us

    For 60 years now Valley Credit Union has provided vital financial services to its members in the mid Willamette valley.
    What began as an alternative choice to conventional banking for Health and Postal employees, has since expanded membership to everyone who wants to join the organization. Valley Credit Union has evolved in to an ultra modern financial service facility serving Marion, Polk, Linn and Yamhill counties. The most recent addition is an ATM card that can be used all over America. Still true the roots Valley Credit Union is member owned and run. Valley Credit Union President and CEO, Pat Force is very proud to note their mission statement was created by the Valley Credit Union staff "Serving for the success of our members." "Community First, the Valley team lives in the same community as our members and we want you to feel as welcome here as you do in your own home, we always answer the phone, you're never a number with us, we know you by name, we treat you how we would want to be treated, we listen to the members needs and build a plan from there." "Everyone is welcome here." Once a member, you're always a member at Valley Credit Union.
    It's amazing just how often you see Valley Credit Union staff at work in and around the community volunteering and helping with the local charity organizations that are so important to the way of life in the mid-Willamette valley. Family Building Blocks, Liberty House, Garten Industries, March for Babies, Relay for Life, Salem Health Wellness, Mid Valley Literacy, High Street Hustle, Miss All America Girls Princesses, are a few of the Charitable organizations Valley Credit Union supports with cash and even more important time spent by Valley Credit Union staff. "Our employees are pleased to give of their time off the clock to aid the community in which they serve." said Pat Force.
    The 4570 members of Valley Credit Union make for a strong and financially sound institution that will certainly carry our areas most popular credit union well through the next 60 years.
    As an ultimate Credit Union, Valley offers the most wide variety of banking services including Credit Cards, Home Loans, Auto Loans, Business Loans and Commercial Loans. The network that honors Valley Credit Union Debit and Credit Cards is 5600 locations strong - making Valley Credit Union an earned "Premier Credit Union." Salem is honored to have such a distinguished and emanate economic power house founded here.
    Valley Credit Union is always there to educate young people regarding saving and planning for their future. A Note From Denny Nielsen - A Valley Credit Union Founder and Board Chair I remember purchasing the original house and grounds where our current building is located from a Mrs. Denny. Mission St. was far more residential than commercial - two narrow lanes on Mission.
    We paid $60,000 for the property. Back in those days that it was actually a lot of money. From our meager beginnings at the Salem General Hospital site on Center St., with an all volunteer staff operating from the reception desk, we have always been about "People Helping People".
    We realized early on that strong relationships developed through service to others would be the cornerstone of a successful business. That philosophy has not changed.
    From the very beginning our Credit Union has been family - they are the best! From the wonderful staff to our nearly 5K share holders. Denny Nielsen

Women in Business - Behind The Teresa Lulay Legacy
Protecting individual's and family's financial security

Teresa Lulay

    Every Legacy has its starting line. For local success story Teresa Lulay, she was born and raised in Gridley, Illinois. She learned at an early age it takes hard work, creativity, goal setting, and dedication to succeed. These skills were learned as she excelled in sports and by jobs she took on starting at age 11.
    She had her life's plan in place, however, was suddenly changed by a tragedy in her life. Rather than letting this get her down, to persevere she needed to make major changes.
    As central Illinois is the State Farm capital, she found herself at the Corporate Headquarters and was hired on the spot. In a short time Teresa moved up the corporate ladder, was transferred to Minnesota and then Salem to help establish the Health Departments.
    During these years of transition, she completed her Bachelors of Science in Business Management.
    Teresa always had a passion to help people and protect them from financial devastation, so she jumped at the opportunity to open her State Farm agency, Teresa M Lulay Insurance Agency, Inc, January 1, 1997. As she grew her business she completed multiple insurance designations, Charted Life Underwriter and Long Term Care Professional, to name a couple.
    Her agency excelled as her clients saw her passion to be the best, a l w a y s there for them! Teresa is not merely an outstanding local businesswoman but a community icon.
    Just ask or look around, Teresa is there! Her sense of caring for others includes many of the non-profits like Salem Rotary, Boys and Girls Club, Trinity Covenant Church, Center of Hope and Safety, NW Human Services, and Western Mennonite School to name a few.
    When she hears of families in need she is there, scheming how to help - give them Christmas, help them setup a home, or just to mentor. She has served on multiple boards, including The National Underwriter's Association, Salem Rotary, and Trinity Covenant Church.
    In 2016, Teresa & her husband Don, jointly received the Distinguished Service Award for their countless hours of community service.
    We asked Teresa about what motivates her in the insurance business.
    "Protecting individual's and family's financial security", she replied, adding the genuine empathy has been her credo for many years.
    "I'm driven by compassion for others; that keeps me going."
    Teresa then added her recipe for young women embarking on their business career: "Do not be fearful. If there is a will, there is a way - think outside the box! Find a mentor to guide her, and always do the right thing."

West Valley Hospital
The Oregon Office Of Rural Health Has Recognized
West Valley Hospital As The Top Performing Critical
Access Hospital For The Second Year In A Row

Jennifer Broadus,
Director of Clinical Operations
West Valley Hospital

    "We're proud of our reporting team and our Lean problem-solving culture here at the hospital," said Bruce Rodgers, West Valley Hospital chief administrative officer. "Understanding our quality measures shows us our successes and opportunities for improvement. It's all part of getting better every day."
    The Federal Office of Rural Health Policy created the Medicare Quality Improvement Program in 2011 to implement quality measures focused on low volume Critical Access Hospitals.
    MBQIP helps these small hospitals look at the quality measures that fit best and to develop quality improvement activities that ensure the highest quality of care to their patients. MBQIP is voluntary and all 25 of Oregon's CAHs participate. It's a proactive approach to ensure CAHs are prepared to meet future reporting requirements as well as performance-based payment models.
    West Valley Hospital is the Dallas, OR campus of Salem Health, which offers exceptional care to people in and around Oregon's Mid-Willamette Valley. Salem Health comprises hospitals in Salem and Dallas, a medical group of primary and specialty care providers, plus other affiliated services.

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